Privacy Policy

1. Acceptance

Welcome to tymber.me, provided by Up&Yes, LLC, a California limited liability company (“Us”, “We”, or “Tymber”). This Tymber Privacy Policy (“Policy”) sets forth the policies and procedures regarding the information we collect when you use our Site, Application, or Service (collectively “Site”), and how we use and disclose your information. We reserve the right to amend this Policy in the future within our sole discretion, with or without notice, and upload an updated Policy to the Site. By submitting your personal information through Tymber, you hereby consent to the transfer of your data to our servers for storage, use, and disclosure in accordance with this Policy.

2. Information Collected

When you create an account to use our Service, we collect the following types of information:

  • Your full name
  • Contact information such as your email address and phone number;
  • Certified documents such as your state ID and doctor’s recommendation
  • Demographics information such as gender and geographic location;
  • Any other information, such as reviews, content, and bio, provided by the user

If you create an account using a social networking profile, such as Twitter or Facebook, we may also collect information provided to us by the social networking site you use to create your account, including your: name; email address; birthday; geographic location; gender; networks; user ID; and any other public information you have voluntarily made public on your social networking account.

We automatically obtain information about how you use our services including the pages you visit. We collect some technical information from your device such as your IP address, geo-location, browser, operating system and application version, language, type of device, and manufacturer of device. Third party analytics service providers may also collect personal information about your online activity when you use Tymber, including but not limited to the activity described in this Policy. This Policy does not apply to those other parties. Third party analytics services may use cookies and web beacons through our website (i.e. Google Analytics) and software agents, on and through our mobile application, to supply information about how you use the application and interact with the platform.  

3. Cookie Policy

Cookies are small text files that a website may put on your computer or mobile device when you first visit a site or page. Cookies help our Site, or other website, to recognize your device the next time you visit. For example, cookies can help us remember your username and preferences, analyze how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

We may use cookies for the following reasons and purposes:

  1. To provide the service you have asked for. Some cookies are essential so you can navigate through the website and use its features. Without these cookies, we are unable to provide the services you’ve requested through the Site and platform. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages and able to access all of the content that such subscription is entitled to. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet. Essential cookies keep you logged in during your visit.
  2. To improve your browsing experience. Cookies enable the Site to remember choices you make, such as your language or region and provide improved features. These cookies will help the Site to remember your preferences and settings, including marketing preferences, form auto-filling so you’re not asked to do it again, and  whether you’ve visited the Site before so as to restrict the number of times you’re shown a particular advertisement. We might also use these cookies to highlight Site services that we think will be of interest to you based on your usage of the website.
  3. Analytics. To improve your experience on our Site, we like to keep track of what pages and links are popular and which ones are not, in order to help us keep our Site relevant and up to date. It’s also very useful to be able to identify trends of how people navigate  our Site and encounter error messages. This group of cookies, often called “analytics cookies” are used to gather this information and do not collect information that identifies you. The information collected is anonymous and is grouped with the information all other user’s cookies. From this collection of data, we can then see the overall patterns of usage rather than any single person’s activity.
  4. To show advertising that is relevant to your interests. We may sell space on our Site to advertisers and those ads often contain cookies. These cookies are used to deliver advertisements that may be more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the particular advertising campaign. The advertisements are usually placed by advertising networks with our permission and remember that you have visited a particular website and this information is shared with other organizations and advertisers.

Most browsers allow you to turn off cookies. To do this, look at the “help” menu on your browser. Switching off cookies may restrict your use of the Site and/or delay or affect the way in which it operates which may have a detrimental effect on your user experience of the Site.

4. How Tymber uses your information

We generally use your information to

  • Create and secure your account on the platform;
  • Identify you as a member in our system;
  • Provide, personalize, and improve the Platform;
  • Communicate with you as to how you use the Platform;
  • Develop new products and services;
  • Fulfill your requests placed through the Site;
  • Send newsletters, surveys, offers and promotional materials related to the Platform and using your contact information for marketing purposes of Tymber;
  • Protect and prevent potentially fraudulent, unauthorized, or illegal activities;
  • Protect our rights and the rights of other users.
  • For any other purpose as described in this Policy or in notices we provide to you.

We may also use your information to verify your geographic location in order to personalize our platform, recommend content, and determine whether the information requested is available nearby your location.

5. How Tymber discloses your information

We may share your information as follows:

  • We may share your information with your consent.
  • We may disclose your information if we believe we are required to do so by law, or to comply with a court order, judicial or government subpoena, or warrant.
  • We may disclose your info if we believe doing so is appropriate or necessary to prevent any liability, fraudulent, abusive, or unlawful use; in order to protect the rights, property, or personal safety of Tymber or others.
  • We may disclose, transfer, or assign your info as part of a business transaction involving Tymber, including, but not limited to a sale of all or substantially all of Tymber’s assets, a sale of equity interests in Tymber, or as part of any merger, restructuring, or bankruptcy proceeding.

6. Third Party Advertisers

We do not permit third party advertising companies to deliver advertisements to you.

7. Third Party Service Providers

We may employ third party companies and individuals to facilitate our provision of the Site, to provide the Service on our behalf, provide customer support, perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of the Service’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information, but only to the extent needed to perform these tasks on our behalf, and we will contractually require them to protect and safeguard your Personal Information to at least the same extent that we do under this Policy.  If you choose to purchase merchandise, products and/or services, on or through features on the Site, we may forward your information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. There are also times when you provide information about yourself to us in areas of the Service that may be managed or participated in by third parties. In such cases, the information provided by you may be used by us and by such third parties, each pursuant to its own policies. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While we will seek to require such third parties follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any and all actions or policies of third parties.

8. Security

Tymber takes precautionary steps to help protect user Information against loss, misuse and unauthorized access, or disclosure. Personal information you provide to us is stored on a password protected server accessible only by our duly authorized administrators. We use SSL. However, no company can fully prevent security risks and any transmission of information over the Internet has its inherent risks. While it’s our highest priority to protect your personal information, we are unable to guarantee its absolute security. To help protect yourself and your information, we recommend you create a unique password for our Service and do not use a password that you use on any other website or online service. You are responsible for keeping your login credentials confidential.

9. California Residents

California residents may choose to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes or may choose to opt out of such disclosure. Our policy is not to disclose you Personal Information collected online to a third party for directing marketing without your consent. To make a request or to opt out at any time, please contact us at support@tymber.me. This opt-out option does not prohibit any disclosures made by us for non-marketing purposes.

10. Changes to our Privacy Policy

We may occasionally update this Policy, within our sole discretion and to conform with applicable law. If we do update this Policy, we will also revise the “Last Updated” date at the top of the Policy. If we make changes to this Policy that, in our sole discretion, we consider significant, we will post the updated Privacy Policy on the Website and we may also send e-mails to our users who have created a Tymber account containing a link to the revised Policy. Please review this Policy periodically to stay informed about how we are protecting the Personal Information we collect. If you continue to use the Site after we post an update to this Policy, you indicate your acceptance of the updated Policy.

11. Contact Us

If you wish to access, delete or correct your information, please send us an email to help@tymber.me with the information you believe is incorrect or wish to access or delete. If you have any questions regarding this Policy or the practices of the Site or Tymber, please contact us by sending an email to help@tymber.me.  

Last updated April 6th, 2019